Terms of service

Welcome to Pulse Gummies. By accessing or making a purchase from www.pulsegummies.shop, you agree to the terms and conditions outlined below. Please read them carefully.

1. About Us

Pulse Gummies (“we”, “us”, “our”) operates the website www.pulsegummies.shop and sells dietary supplement products designed to support wellbeing.
If you have questions, contact us at:
info@pulsegummies.shop

2. Use of Our Website

By using our website, you confirm that you are:

  • At least 18 years old, or accessing with the supervision of a parent/guardian

  • Legally capable of entering into a binding contract

  • Using the website for lawful purposes only

You may not use our website for fraudulent, harmful, or unlawful activity.

3. Product Information

We take care to ensure product details, images, and descriptions are accurate.
However, minor variations (such as colour, packaging, or flavour intensity) may occur.

All products are sold subject to availability.
We reserve the right to update pricing, formulations, promotions, and product availability at any time.

4. Health Disclaimer (READ CAREFULLY)

Pulse Gummies are dietary supplements, not medicines.
They are not intended to diagnose, treat, cure, or prevent any disease.

By purchasing or consuming Pulse Gummies, you acknowledge and agree that:

  • Results vary from person to person

  • Supplements should not replace a balanced diet, sleep, hydration, or responsible lifestyle choices

  • You should consult a healthcare professional before use if you are pregnant, breastfeeding, taking medication, or have a medical condition

  • If you experience any adverse reaction, discontinue use immediately and consult a medical professional

  • Claims made on our website or marketing materials are for general wellbeing support only and are not medical advice

We are not responsible for any misuse, overconsumption, or failure to follow usage instructions.

5. Order Acceptance & Payment

All orders are subject to acceptance and availability.
Payment must be received in full before we dispatch your order.

We reserve the right to:

  • Refuse any order

  • Cancel an order due to suspected fraud

  • Correct pricing errors before or after purchase (you may cancel if the adjustment is not acceptable)

6. Shipping & Delivery

Delivery times are estimates only and not guaranteed.
Full details can be found in our Shipping Policy.

Risk of loss passes to you once the order is handed to the courier.

7. Returns, Refunds & Cancellations

Our full Refund & Return Policy is available on our website.
Key points include:

  • We cannot accept returns of opened or used products

  • Unopened items may be returned within 14 days (customer pays return shipping unless defective)

  • Damaged/defective products must be reported within 48 hours of delivery

  • Orders can only be cancelled before they are shipped

8. Intellectual Property

All content on our website—including logos, images, branding, product designs, and text—is owned by Pulse Gummies or licensed to us.

You may not copy, reproduce, or distribute any content without written permission.

9. User Accounts (If Applicable)

If you create an account:

  • You are responsible for maintaining the confidentiality of your login details

  • You agree to notify us immediately of any unauthorised use

  • We may suspend or terminate accounts that violate our terms

10. Limitation of Liability

To the fullest extent permitted by law:

  • We are not liable for any indirect, incidental, or consequential damages

  • Our total liability shall not exceed the amount paid for the product in question

  • We are not responsible for delays or issues caused by shipping partners

  • We are not liable for your reliance on testimonials, user stories, or marketing messages which represent subjective experiences

Nothing in these terms excludes liability where it would be unlawful to do so.

11. Personal Data & Privacy

Your privacy matters to us.
Our use of your personal data is governed by our Privacy Policy, which forms part of these Terms & Conditions.

12. Prohibited Uses

You must not use our website to:

  • Engage in fraudulent activity

  • Spread malware, spam, or harmful code

  • Collect personal data from other users

  • Impersonate Pulse Gummies or any representative

  • Reverse-engineer, disrupt, or tamper with the website infrastructure

We may restrict access if misuse is detected.

13. Governing Law

These Terms & Conditions are governed by the laws of England and Wales.
Any disputes will be subject to the exclusive jurisdiction of the English courts.

14. Changes to Terms

We may update these Terms & Conditions at any time.
Continued use of the website constitutes acceptance of the updated version.

15. Contact Information

For questions or concerns about these Terms, reach us at:
info@pulsegummies.shop