Privacy Policy

Who we are

TBM Gummies Ltd is the data controller for personal data collected through this website. You can contact us at info@pulsegummies.shop.

What we collect

• Contact details you give us — for example your name and email address when you email us.
• Order details, if and when you place an order: delivery address, items purchased and order history.
• Technical and usage data: device type, approximate location derived from IP address, pages viewed and interactions with the site.

Why we use it

• To answer your enquiries and provide customer service (legitimate interests).
• To process and deliver orders and handle returns (performance of a contract).
• To keep the site secure and understand how it is used, in aggregate (legitimate interests).
• To send marketing messages only where you have opted in (consent), which you can withdraw at any time.

Cookies and analytics

This site uses only cookies and storage that are strictly necessary for the page to function, plus a small amount of privacy-friendly, aggregated usage measurement. That measurement records anonymous interaction counts — for example that a purchase button was clicked, which position on the page it was in, and the price and product shown — so we can see which parts of the site are useful. It does not record your name, email address, postal address or any account identifier, and it does not follow you to other websites. When you click through to buy, the shop you arrive at applies its own privacy policy. We do not use advertising cookies, cross-site tracking or profiling, and no analytics or marketing cookies are set without your consent.

Sharing

We share data only with service providers who help us run the business — for example website hosting, payment processing and delivery carriers — and only as needed. We do not sell personal data.

Keeping your data

We keep personal data only for as long as we need it, and longer only where UK law requires it — for example, sales and tax records.

Your rights

• Access a copy of the personal data we hold about you.
• Ask us to correct data that is wrong or incomplete.
• Ask us to delete data where there is no good reason for us to keep it.
• Object to, or ask us to restrict, certain processing.
• Ask for your data in a portable format.
• Withdraw consent for marketing at any time.

To exercise any of these rights, email info@pulsegummies.shop. If you are unhappy with our response, you can complain to the Information Commissioner's Office (ico.org.uk).

Changes

If we change this policy we will update the date at the top of this page.